Service, workshops and crafts
Industry characteristics
Service, workshop, and craft businesses focus on practical and customer-oriented services. These businesses need reliable solutions that simplify payment, administration, and operations to maintain high quality and efficiency.
Common challenges in the industry
Handling payments, both on-site and mobile
Efficient administration of work orders and customer data
Adaptation to various types of services and assignments
Clear inventory management for parts and materials
Easy administration of employees and time tracking
Real-time reporting of sales and assignments
Handling seasonal variations and special projects
Security for customer data and transactions
Access to solutions that work offline
Quick training of employees in the use of the systems
Solutions
Payment solutions
Terminals that support cards, contactless payments, and VIPPS to ensure fast and easy payment.
Work order
Solutions that provide an overview of assignments, customer data, and progress.
Inventory management
Efficient management of parts and materials to avoid unnecessary downtime.
Reporting
Systems that provide detailed insight into revenues, assignments, and time spent.
Time tracking
Simple tools for employees to register working hours and tasks.
Scalability
Adaptable systems that work equally well for small firms and large enterprises.
Offline functionality
IT solutions that work without a network connection.
Security
Compliance with GDPR and protection of customer data.
Easy to use
Intuitive systems that make it quick to get started for all employees.
Support
Available technical support for quick problem solving.
Switchboard and telephony services
Control opening hours, on-call phone, and call loop
